Without your permission, no other use of your personal information will be done. You have the right to revoke your consent at any time for us to process your personal information. However, you might no longer be able to use the Website and/or the Services if you withdraw your consent.
Information Gathering: We strive to gather, use, and disclose only the information necessary to administer your account, deliver the Services, keep track of our customers/visitors, react to your questions or requests for feedback, serve you better, and identify and authenticate our users. Unless you agree that we may disclose it to other third parties, we will keep confidential any contact information you give us when you sign up for our Services or get in touch with us with questions or to request more information, and we will only use it for the purposes for which we collected it (subject to the exclusions and disclosures we have listed below).
Information that can be used to identify you, such as your name, address, email address, credit card number, address, birth date, and gender, is referred to as “Personal Information.” We will expressly state the information being collected and the uses to which it will be put at the time of collection. It is always your decision whether or not to supply Personal Information, however in certain cases you may not be able to register to use the Website or be able to access and use the Website at all if you choose not to provide some requested Personal Information. In other cases, your decision to withhold some other Personal Information may prevent you from using specific Website features. Through registration procedures, Request Form submissions, contacts with you, information downloads, user support, and surveys, we may gather Personal Information in relation to the Website.
Information of an anonymous character is referred to as “Non-Personal Information,” such as an Internet Protocol Address (IP Address) that has been depersonalised, the domain from which a user accesses the Website, and the kind and version of the browser or operating system being used by website users. Aggregate information is not regarded as personal information and includes statistics about our users’ demographics (such as their average age or geographic distribution), the number of visitors, the pages they access or view, and the average time they spend on the website. Similarly, contact information for a business or professional person or an employee of an organisation, such as their name, title, business address, or phone number, is not regarded as personal information.
Information Use: We gather data for the following reasons:
Registration: In order to use the Services, you might be required to register for an account. You must submit to us certain Personal Information, such as your complete name, address, and email address, if you decide to register for an account. Your account registration data won’t typically be shared with any other visitors to the website or customers of our services.
Advertising: Studyhq.com complies with CASL, or the Canadian Anti-Spam Legislation. We will keep you informed about our goods and services if you choose to accept marketing emails from us. By following the opt-out instructions provided in each email, you can always revoke your agreement to receive marketing communications from us.
Statistics: We also compile data on how customers use the services they buy from the website. While this information will be kept private, we may keep general statistics that do not directly identify a person and share those general statistics with other members or outside parties.
Every time you view a page on the Website, your web browser logs your IP address. Your registration information and this information are both stored in our databases.
We will only use your personal information for the aforementioned reasons in the future after notifying you by updating this privacy statement. For more information, refer to the “Amendment of this Policy” part of this privacy statement.
Disclosures & Transfers: To provide a sufficient level of protection for your personal information, we have implemented organisational and contractual measures with our providers (see more below) (see further Security below). Additionally, we will not share or otherwise transfer your personal information to third parties without your consent, unless otherwise stated in this privacy statement (see further Important Exceptions below).
As of the date of this privacy statement, we only disclose the Personal Information we have about you that relates to the Website with our partners and service providers, such as vendors (as described above). Despite the security measures we have in place to secure your Personal Information, as our servers are situated in Canada, the Canadian government or its agents may nonetheless have access to it in response to a valid court order.
We occasionally may work with outside contractors to assist us in enhancing the Website and/or the Services. In order to assist us in improving the Website and/or the Services, these third parties may be granted restricted access to databases of user information; nevertheless, they will be bound by contractual obligations that forbid them from using the data on our users for any other purpose.
Important Exceptions: If we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be interfering with or causing injury to our rights or property, other Website users, other users of the Services, or anyone else (including anyone else’s rights or property), we may disclose your Personal Information to those parties without your consent. When we have a good-faith belief that disclosing the information is necessary or permitted by law, we may do so.
We may also divulge your personal information in connection with corporate reorganisations, mergers or amalgamations with other entities, sales of all or a substantial portion of our assets or stock, and any related due diligence procedures, provided that the entity receiving the information continues to use it for the purposes allowed by this privacy statement.
Security: We place a high priority on the security of your personal information. We make commercially reasonable steps to ensure a secure environment for the storage and maintenance of your personal information. We adopt administrative, contractual, technical, and physical security measures to safeguard the Personal Information you give us. We have systems in place to ensure that your personal information is only shared with designated staff members who are genuinely required to do so in order to fulfil the clearly specified purposes.
Additionally, it is your duty to contribute to the protection of your personal information. Never divulge your Services password to a third party or your email account details, for instance.
Access and Accuracy: You have the right to access the personal information that we keep on file about you in order to confirm that it is accurate and to get a broad overview of how we use it. Upon receiving your written request, we will provide you a copy of your Personal Information, albeit in some rare cases, we might not be able to give you access to all the information that applies to you, such as when it also applies to another user. If you ask, we will give you the reasons for the denial in such cases. We will make an effort to respond to any requests for access and changes as soon as possible.
We’ll do everything in our power to keep your personal information accurate and up to date, and we’ll give you the tools you need to change, correct, remove, or add to it as needed. These parties to whom we are allowed to disclose your information will receive this updated Personal Information as necessary. We can provide you with the best service possible only if we have accurate Personal Information on you.