Your privacy is important to StudyHQ.com (“StudyHQ,” “we,” or “us”). Along with the services that are further detailed in our Terms of Use, we also make our website www.studyhq.com (the “Website”) available. This privacy statement explains how we gather, hold, put to use, and share user data from the website and services.
Consent: By accessing the website or our services, you agree to the ways in which this privacy statement will be used to use your Personal Information. Unless otherwise specified in this privacy policy, your
Without your permission, no other use of your personal information will be done. You have the right to revoke your consent at any time for us to process your personal information. However, you might no longer be able to use the Website and/or the Services if you withdraw your consent.
Information Gathering: We strive to gather, use, and disclose only the information necessary to administer your account, deliver the Services, keep track of our customers/visitors, react to your questions or requests for feedback, serve you better, and identify and authenticate our users. Unless you agree that we may disclose it to other third parties, we will keep confidential any contact information you give us when you sign up for our Services or get in touch with us with questions or to request more information, and we will only use it for the purposes for which we collected it (subject to the exclusions and disclosures we have listed below).
Both personal information and non-personal information may be gathered through the Website and our Services. The following information is excluded from this privacy policy: (a) information that is publicly accessible, such as names, addresses, phone numbers, and electronic addresses when listed in a directory or made available through directory assistance; (b) non-personal information, which is information that is not currently protected by applicable privacy laws (as defined further below).
Information that can be used to identify you, such as your name, address, email address, credit card number, address, birth date, and gender, is referred to as “Personal Information.” We will expressly state the information being collected and the uses to which it will be put at the time of collection. It is always your decision whether or not to supply Personal Information, however in certain cases you may not be able to register to use the Website or be able to access and use the Website at all if you choose not to provide some requested Personal Information. In other cases, your decision to withhold some other Personal Information may prevent you from using specific Website features. Through registration procedures, Request Form submissions, contacts with you, information downloads, user support, and surveys, we may gather Personal Information in relation to the Website.
Information of an anonymous character is referred to as “Non-Personal Information,” such as an Internet Protocol Address (IP Address) that has been depersonalised, the domain from which a user accesses the Website, and the kind and version of the browser or operating system being used by website users. Aggregate information is not regarded as personal information and includes statistics about our users’ demographics (such as their average age or geographic distribution), the number of visitors, the pages they access or view, and the average time they spend on the website. Similarly, contact information for a business or professional person or an employee of an organisation, such as their name, title, business address, or phone number, is not regarded as personal information.
Although there are no restrictions on how some non-personal information obtained, used, or disclosed online as described herein may be used (and, to the extent that this is the case, the obligations under this Privacy Policy do not apply to such information), we provide information in this Privacy Policy about the collection of such information in order to be transparent about how the Website is run. These non-personal data are gathered or obtained by us while running this website. When you choose to visit the Website, for instance, our web servers may automatically gather Non-Personal Information from your browser or data kept in cookies.
Information Use: We gather data for the following reasons:
Registration: In order to use the Services, you might be required to register for an account. You must submit to us certain Personal Information, such as your complete name, address, and email address, if you decide to register for an account. Your account registration data won’t typically be shared with any other visitors to the website or customers of our services.
Request Forms: Depending on the nature of the Education Product you are interested in, you may be required to provide additional Personal Information when requesting more information about a specific Education Product that is listed on our Website, such as your name, contact information, address, and/or other details. You hereby consent to our exchanging your Personal Information with such Vendors. If you submit such a request form, we will send the data on the form to the relevant Vendor of the Education Product. The conditions of each vendor’s own privacy policy, which you should read, will govern how any personal information we give to third-party vendors is handled. StudyHQ.com disclaims any liability for any vendor’s handling of your personal information.
Advertising: Studyhq.com complies with CASL, or the Canadian Anti-Spam Legislation. We will keep you informed about our goods and services if you choose to accept marketing emails from us. By following the opt-out instructions provided in each email, you can always revoke your agreement to receive marketing communications from us.
Statistics: We also compile data on how customers use the services they buy from the website. While this information will be kept private, we may keep general statistics that do not directly identify a person and share those general statistics with other members or outside parties.
Cookies & System Logs: We use cookies to monitor website traffic and content usage. A text file that is downloaded by a web server and stored on your computer’s hard drive is what makes up a cookie, a function of your web browser. The website uses cookies to help it generate aggregate information about user behaviour, including how many people visit the website, how long they stay on it, which pages are most frequently seen, and which pages they go to right after leaving it. This data is employed to enhance both the provision and quality of the Services as well as the Website’s content. Your browser can be configured to alert you when a cookie is sent. You now have the choice of accepting it or rejecting it. You might not be able to use all the features of the website if you disable cookies. We don’t associate any of the data we use in cookies with any personally identifiable data you give us while using the website.
Every time you view a page on the Website, your web browser logs your IP address. Your registration information and this information are both stored in our databases.
Advertisements: We or one or more other third-party web advertisers may be responsible for delivering the advertisements that appear on the Website. Cookies may be set by these third-party website advertisements. Every time that third party sends you an online advertisement, these cookies enable the ad server it runs to identify your machine. As a result, ad servers may accumulate data on where you saw their advertising, if you did, and which ones you clicked. With the use of this information, online advertisers are able to send you specifically tailored adverts they think you’ll find most interesting. The use of cookies by any third-party web advertising is not covered by the Privacy Policy, which only pertains to cookies that we store on your computer. You should review the applicable privacy policy for the specific third-party online advertiser to learn more about their privacy practises (s).
We will only use your personal information for the aforementioned reasons in the future after notifying you by updating this privacy statement. For more information, refer to the “Amendment of this Policy” part of this privacy statement.
Disclosures & Transfers: To provide a sufficient level of protection for your personal information, we have implemented organisational and contractual measures with our providers (see more below) (see further Security below). Additionally, we will not share or otherwise transfer your personal information to third parties without your consent, unless otherwise stated in this privacy statement (see further Important Exceptions below).
As of the date of this privacy statement, we only disclose the Personal Information we have about you that relates to the Website with our partners and service providers, such as vendors (as described above). Despite the security measures we have in place to secure your Personal Information, as our servers are situated in Canada, the Canadian government or its agents may nonetheless have access to it in response to a valid court order.
We occasionally may work with outside contractors to assist us in enhancing the Website and/or the Services. In order to assist us in improving the Website and/or the Services, these third parties may be granted restricted access to databases of user information; nevertheless, they will be bound by contractual obligations that forbid them from using the data on our users for any other purpose.
Important Exceptions: If we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be interfering with or causing injury to our rights or property, other Website users, other users of the Services, or anyone else (including anyone else’s rights or property), we may disclose your Personal Information to those parties without your consent. When we have a good-faith belief that disclosing the information is necessary or permitted by law, we may do so.
We may also divulge your personal information in connection with corporate reorganisations, mergers or amalgamations with other entities, sales of all or a substantial portion of our assets or stock, and any related due diligence procedures, provided that the entity receiving the information continues to use it for the purposes allowed by this privacy statement.
Security: We place a high priority on the security of your personal information. We make commercially reasonable steps to ensure a secure environment for the storage and maintenance of your personal information. We adopt administrative, contractual, technical, and physical security measures to safeguard the Personal Information you give us. We have systems in place to ensure that your personal information is only shared with designated staff members who are genuinely required to do so in order to fulfil the clearly specified purposes.
Additionally, it is your duty to contribute to the protection of your personal information. Never divulge your Services password to a third party or your email account details, for instance.
Retention: We will retain your Personal Information for as long as it is required for the specific reason stated or as long as it is mandated by law, which may continue beyond the conclusion of our business relationship with you. For legitimate business reasons, such as the analysis of aggregated, non-personally identifiable data, account recovery, or if required by law, we may preserve certain data as needed to thwart fraud or future misuse. The provisions of this Privacy Policy will continue to apply to all saved personal data. Due to technological and regulatory limitations, it might not be feasible to entirely delete all of your Personal Information if you ask to have your name removed from our databases.
A change to this policy is possible at any time, and we reserve the right to do so. If we decide to update this privacy statement in the future, we’ll put the necessary notice on the studyhq.com main page. Any clarifications or other non-material changes to this Privacy Policy will take effect immediately upon publishing, and any major changes will take effect 30 days after posting on the Website. Unless otherwise specified, all Personal Information that we hold about you is subject to our current Privacy Policy. This document’s bottom includes the date when the most recent modification was made. We advise you to print a copy of this privacy statement for your records and to check it sometimes to make sure you are aware of any updates. You agree to such changes if you use the Website going forward.
Access and Accuracy: You have the right to access the personal information that we keep on file about you in order to confirm that it is accurate and to get a broad overview of how we use it. Upon receiving your written request, we will provide you a copy of your Personal Information, albeit in some rare cases, we might not be able to give you access to all the information that applies to you, such as when it also applies to another user. If you ask, we will give you the reasons for the denial in such cases. We will make an effort to respond to any requests for access and changes as soon as possible.
We’ll do everything in our power to keep your personal information accurate and up to date, and we’ll give you the tools you need to change, correct, remove, or add to it as needed. These parties to whom we are allowed to disclose your information will receive this updated Personal Information as necessary. We can provide you with the best service possible only if we have accurate Personal Information on you.